Outlook does not start vista

Let us fix the problem for you. Tips: How do you know you're working in safe mode? Exit Outlook to use the Inbox Repair Tool.

Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Try to disable the add-ins one at a time to detect which one is causing the problem. You can find the detailed information in : How to disable Outlook add-ins.

The main symptom is Outlook hanging on the Loading Profile screen, and the main cause is a conflict between the operating system and OEM video drivers. If against all expectations your Outlook still won't open, try the troubleshooting steps below. These tips cover other, less frequent scenarios, and more specific errors. As the error description explains, this error happens if you have a corrupted or outdated MAPI DLL installed on your machine.

Usually this happens when you'd installed a newer version of Microsoft Office and then installed an older one. The entire text of the error message is this: " Cannot start Microsoft Office Outlook. DLL is corrupt or the wrong version. This could have been caused by installing other messaging software.

Please reinstall Outlook. If you work in a corporate environment and your company uses an Outlook Exchange server, then the "unable to open Outlook" problem may be caused by something known as Cached Exchange Mode. When the Cached Exchange Mode is enabled, it saves and regularly updates a copy of your Exchange mailbox on your computer. If you don't need this option, then turn it off and you should no longer get the error.

Another error that may occur in the Exchange server environment is related to a missing default gateway setup. I'm not really sure what it actually means, but fortunately for us Microsoft has an explanation and automatic fix for Outlook and You can download it from this page.

One more cause of errors when starting Outlook is disabling the Encrypt data between Outlook and Microsoft Exchange setting. If it is the case, you will see the errors like these:. And again, Microsoft has provided the detailed information on how to cope with this problem, you can find it on this page.

If you cannot start Outlook because of an error message similar to this one: " Cannot start Microsoft Outlook. MAPI was unable to load the information service msncon.

Be sure the service is correctly installed and configured ", know that it is the Microsoft Hotmail Connector add-in to blame. In this case, uninstall the Outlook Connector manually as recommended on this forum , and then install it anew. Here are the download links:.

Though this section does not relate directly to Outlook start-up problems, it still may be useful if you actively use Outlook in your daily work. Let me, please, quickly introduce you to 5 time-saving plug-ins that automate the following tasks in Outlook - Report abuse. Details required :. Cancel Submit. Srinivasu Guntimadugu. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. Details required :. Cancel Submit. Previous Next. Palcouk Volunteer Moderator. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi Sue, If your Outlook won't open, please follow the steps to check if the issue persists.

While if the issue persists, I'd like to collect the following info before we process further. Regards, Marvin. In reply to PaulPaquette1's post on July 9,